Return and Refund Policy

📌 Service Activation

All services offered on this website are considered activated once:

Payment is successfully processed
Access credentials, digital materials, or onboarding instructions are delivered
Any setup or configuration begins

Activation may occur immediately after purchase. Please ensure all submitted information is accurate, as we cannot delay or reverse activation once initiated.

🚫 No Refunds

Due to the nature of our digital services and subscriptions, we do not offer refunds once a service has been activated.

Refunds will not be issued for:

Change of mind
Failure to use the service
Dissatisfaction with features or performance
Incompatibility with your systems or expectations

By completing your purchase, you agree to this no-refund policy.

⚖️ Disputes & Chargebacks

If you believe there has been an error in service delivery, please contact us within 3 business days of activation. We are committed to resolving legitimate concerns promptly.

Please note:

Unauthorized chargebacks may result in account suspension
Repeated disputes may lead to permanent service denial
Abuse of payment reversal policies may be reported to payment processors

We value transparency and encourage you to reach out before initiating any dispute.

❗ Before You Buy

We recommend reviewing all service details, pricing, and terms carefully before purchasing. If you have any questions, contact us, and we’ll be happy to assist.

MyOneIPTV provides a digital IPTV service. Streaming performance depends on internet connection, device compatibility, and third-party network conditions. Users are responsible for ensuring their device, internet connection, and setup meet the service requirements. We are not responsible for interruptions caused by internet providers, third-party services, or device limitations.

✔ Performance disclaimer

“Streaming quality and experience may vary based on user setup, internet speed, device, and third-party factors.”

✔ No guarantee clause

“We do not guarantee uninterrupted or buffer-free streaming.”

✔ Support clarification

“Support is provided via email/support channels. Response times may vary.”

✔ Refund clarity

“ Due to the digital nature of the service, refunds are not guaranteed after activation. Refunds may only be considered if the service cannot be activated. ”

✔ Cancellation clarity

“Cancellation does not guarantee a refund.

🔧 Warranty Policy 🔧

✅ Eligibility:

This warranty applies exclusively to the original purchaser.
Valid for 12 months from the date of delivery, unless otherwise specified.

✅ Coverage Includes:

Items that are faulty or malfunction upon arrival.
Items damaged during delivery.
Incorrect items were shipped by us.

✅ Return Guidelines:

All sales are final. Returns are accepted ONLY for malfunctioning, incorrect, or damaged items upon delivery.
To request a return authorization, please email: info@myoneiptv.com.
Returns without prior authorization will not be processed or returned.
Customers are responsible for shipping costs on returns.

✅ Return Conditions:

Products must be returned in their original packaging.
All parts, accessories, and labels/stickers must be included and intact.

✅ Warranty Exclusions:

Damage due to lightning, power surges, or physical abuse.
Any damage not caused during the original shipment by us.

✅ Processing Returns:

Returned products will be repaired or replaced within 10 business days after receipt.
If the original item is unavailable, a comparable in-stock model will be provided.

⚠️ Disclaimer / Compliance ⚠️

myoneiptv.com provides content solely for educational and troubleshooting purposes. Our services are NOT intended to replace your Cable TV or Satellite subscriptions.

✅ Important Notice:

No Video Hosting: We do NOT host, upload, or store any video content. All videos and streams are hosted externally on third-party websites.
Search Engine Only: Our platform simply indexes links to content from platforms like YouTube, DailyMotion, Metacafe, and similar video-sharing websites.

✅ Content Responsibility:

Third-Party Ownership: All IPTV streams, video files, trademarks, logos, and content featured or linked on our site remain the exclusive property of their respective owners.
External Content: We are not responsible for external websites or their content. Channel availability and content are subject to change and are entirely beyond our control.

✅ Copyright Compliance:

Respecting Rights: We respect copyright laws and intellectual property rights. If you find content that violates your rights, please contact the hosting website directly (e.g., YouTube, DailyMotion).
Content Removal: Upon removal from the original hosting site, indexed content will automatically disappear from our platform and other search engines.

✅ User Responsibility:

Use at Your Own Risk: We assume no liability for any damage or legal issues arising from your use of information or content accessed via our site.
System Protection: Ensure your devices and systems are adequately protected; we accept no responsibility for hardware or system issues arising from site usage.

🔔 Additional Notice:
"We do not host or stream any media. We only provide external links indexed from publicly available websites. For copyright concerns, please contact the original hosting providers."

📧 Contact: For inquiries or further clarification, reach out at: info@myoneiptv.com.