Applies to the original purchaser only. 

Covers any product you purchased from us for 12 months from the date of delivery unless otherwise stated, if the product does not work properly or arrived damaged or you received an incorrect item. 

All sales are final. No returns will be authorize for the reason other than improper functioning, incorrect item shipped or initial damage. For return authorization, please send request to info@myoneiptv.com. In case of returns, customer will be liable for the Shipping. 

Non-authorized returns will not be processed or shipped back to the sender.

Items are accepted for returns have to be shipped in the original packaging with no missing parts or stickers. 

As with the manufacturer warranty this does not cover lightning strikes or power surges or physical damage to the product, unless damaged item has been shipped from us.

The returned item will be processed for repair/replacement within 10 business days. In case, the item is out of stock, it will be replaced with the available model in stock.

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