Applies to the original purchaser only. 

Covers any product you purchased from us, for 12 month from the date of delivery unless the otherwise stated, if the product does not working properly or arrived damaged or you received and incorrect item. 

All sales are final. No returns will be authorize for the reason other than non proper functioning, incorrect item shipped or initial damage. For return authorization, please send request to info@myoneiptv.com. Shipping charges are non-refundable. 

Non-authorized returns will not be processed or shipped back to the sender.

Items are accepted for returns have to be shipped in the original packaging with no missing parts or stickers. 

As with the manufacturer warranty this does not cover lightning strikes or power surges or physical damage to the product, unless damaged has been shipped from us.

The returned item will be processed for repair/replacement or the refund will be issued if the same product is out of stock. Please allow us 10 business days